CourtTrax News

Every once in a while, because you are too busy, typing too fast, or maybe just hit enter too quickly, you fail to log on correctly to CourtTrax, but instead get the dreaded Authorization Failed screen. Not to worry, a second or third try will get you in to the system.

However, if you fail on your fourth attempt to log on, CourtTrax automatically suspends your account. This is a system security feature used to protect you from having your account hacked and used without your authorization. The CourtTrax system administrator will be warned that your account is suspended, and a CourtTrax Customer Services Rep will be contacting you. Our Customer Care group will verify that it was you who failed to log on and will re-set your account so you can log on.