CourtTrax | News

You spoke, and we listened. Our PDF Conversion Tool has received a major enhancement, improving the quality and legibility of the PDFs you can produce using CourtTrax. By better merging the conversion process with the information available through your browser, we have made creating documents by clicking the PDF button match what you see on your computer screen with far more accuracy and clarity than before. Give it a try today!

December 06, 2009

Focus your search results with sorting!

We are excited to announce a new feature that we are progressively rolling out to each State within our coverage: Search Result Sorting. Now, after you have performed a Name Search using CourtTrax, you can sort your results by any criteria relevant to you; whether it be by Name, Birth Date, Date Of Filing, or any other point of data made available by the court. With sorting, you can forgo having to scan through a long list of search results for those key cases you desire, and instead bring your search into focus.

Result sorting is currently available using the following jurisdictions: New Jersey, North Carolina, Washington, Oregon, and the Federal District and Bankruptcy Courts nationwide.

December 04, 2009

California Goes Live!

We are pleased to provide our users with access to California Superior Courts! CourtTrax's online interface now includes an option for "California Courts" alongside the other states within our service coverage.

Coverage
Effective with this announcement, the Superior Courts of sixteen California Counties as well as the California State Appellate and Supreme Courts can now be accessed through CourtTrax. These new jurisdictions extend CourtTrax.s value as an aggregator of court information access, while providing the same level of best-in-class results, and time and money savings that customers have come to expect from CourtTrax.

Advantages
This release marks the largest integration of numerous disparate Host systems for a single State into one place, bringing our customers a one-stop destination for California Court data. Rather than having to access sixteen separate local systems, and learn the unique navigation and data requirements of each to conduct a search, CourtTrax does the heavy-lifting for you, synergizing all the various access procedures into a single search, and a single click of the mouse.

At the same time, you retain all the classic advantages of CourtTrax: our browser-based, no-software-required interface; and the ability to attach a Search Title or Client/Matter number to each search for ease of cost allocation.

Pricing
As with all CourtTrax products, there is no subscription or set-up fees; the user is only charged on a per-search basis. Pricing information for the State of California is available on our website, or by contacting our sales team at:

866-643-7084 or sales@courttrax.com

November 05, 2009

CourtTrax Document Retrieval services getting traction

As you have probably noticed, we have been expanding our Document Retrieval services rapidly over the past few months. Besides augmenting our case detail reports to make it easy to request copies of documents that are not available via electronic download, we have automated the associated order quoting and confirmation communication processes. When combined with our fast turn-around and low pricing, our document retrieval solution delivers compelling value that you can depend on in these busy and difficult times.

But don't take our word for it. Here is what some of our customers have to say:

"CourtTrax's document retrieval service is stellar, with an emphasis on 'service.' They deliver results quickly and efficiently at a reasonable price."

-- Crystal S. Norton | Riddell Williams P.S.
Director of Library Services

"I've used CourtTrax retrieval service for dockets and documents from Appellate and Superior Courts in Washington State. The CourtTrax response email is well organized, and automatically lists the cost and estimated turn around time for the ordered documents. Plus, the CourtTrax retrieval service has been exceptionally quick and thorough, and I really appreciate the quick communication if there are court delays or questions regarding document requests. Overall, I've been very pleased with the attention to detail and prompt friendly service."

-- Lora Bennett | Lane Powell PC
Librarian

So if you are using us, thank you. We appreciate your business and look forward to serving you again soon. But if you are not, please give us a try. We know you will be very satisfied with the results.

Sincerely,

Bill Cummings

CEO
CourtTrax, Inc.

August 10, 2009

The Power Of The Comma

Did you know that you can search multiple cases with a single click? When conducting a Case or Judgment number search, try entering in more than one case number, separated by a comma and a space (i.e. 09-2-01235-6, 09-3-04126-3, etc.) CourtTrax will initiate a search for each case, and all will appear as separate entries on your Saved Searches report once they individually complete. More data with less time and effort. That's what CourtTrax is all about!

August 09, 2009

One Click Only, Please!

When reviewing the results of a Name Search in CourtTrax, make sure you are clicking desired Case Number links only once! Case data is retrieved from the court once for each click of a case link; double-clicks can accidentally lead to double-billings.

August 08, 2009

Name Sorting

Tired of looking through 1000 cases to find what you are looking for? CourtTrax will soon have the ability to sort your name searches in several ways, easing the burden of finding the case(s) you need. This will be launched initially in the Federal Courts, with our available state courts following shortly thereafter.

August 07, 2009

On The Horizon - Sunny California

CourtTrax will soon be offering access to 16 counties in California. One big advantage with CourtTrax is the ability to search all 16 available counties with multiple case types at the same time. We will let you know as soon as we make this new state available.

August 06, 2009

You asked for it you got it! "Sticky" Cost Allocation Field

Tired of entering the same Client/Matter Number over and over again in the CourtTrax search interface? CourtTrax is pleased to announce that we now offer a "sticky" Client/Matter (Claim #, File #, etc.). What does that mean? It means you can enter the data once and it will remain in the field for 60 minutes, or until changed. If you are interested in this functionality please respond to this email, or call us directly at 866-643-7084 to let us know you would like to take advantage of this free, new feature. We will send a confirmation once it's been activated.

August 04, 2009

CourtTrax Gets Serious About Documents

We are pleased to announce that you may now order documents in Washington and Oregon directly from the Case Detail Report! The new ordering process saves you time by allowing you to see a list of all potential documents related to cases within the case detail report. From the list of documents you select the ones you need and click "Order Documents." All in one easy step! No more faxing, phoning, or visiting multiple websites in order to fulfill your document needs. Keep your eyes open for this new functionality as it rolls out to other states over the summer!

In King and Snohomish counties, our turnaround times average less than 24 hours. Other counties are typically 48-72 hours. When you need a document expedited, CourtTrax will do everything possible to fulfill your request.

CourtTrax can fulfill your need for documents in all 50 states, with competitive pricing and turnaround times. Just look for our blue court runner logo in the document section of your case detail report or on the right hand side of the CourtTrax website.

You will find our customer service to be exceptional as well. Every order is confirmed by email to verify subject, service fee and turnaround time. If there are any issues with the request, we'll speak with you directly.

How Documents Differ

Online or Electronic documents are made available by a court, wherein the case documents are scanned and archived, and, when possible, made accessible to you via CourtTrax and the Internet for fast, easy retrieval.

Offline documents encompass all instances where case documents must be physically retrieved by a human being, either because a particular court does not make their case files available electronically, or the case in question was filed prior to the court instituting a policy of scanning their case documents.

In both cases, we will deliver the documents to you in an electronic format unless otherwise specified.

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